Microsoft Exchange and Blackberry Server Specialists

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Microsoft Exchange Server and
Blackberry Enterprise Server news, views and fixes.

Blackberry Outage and the BBC

Just spoken to the Technology Editor at BBC Online to provide them with some background information on the Blackberry infrastructure following today's outage.  http://www.bbc.co.uk/news/technology-15243892  I briefly explained why Enterprise users were largely not affected.   

Blackberry "Buyer's Remorse" Screen

Does someone at RIM have a sense of humour I ask myself? While playing around with a couple of Blackberry devices that belong to a client, I went through the common list of Blackberry diagnostic codes to see if they worked on an OS6 device (they do).  When I came to the one for the Voice and Data use (BUYR), I had a surprise when the additional information was labelled "Buyer's Remorse". Se... [More]

BES 5.0 Cannot Delete or Select User: The Request Could Not be Completed

Currently migrating a client from BES 4.1 to BES 5. All going well, except a few users didn't migrate correctly using the transporter suite. When selecting the user, it returned an error "The Request Could not be Completed". This stopped me from doing anything with the user account, including deleting them so I could reactivate them. However a clever trick was shared with me, which I hadn't seen... [More]

Blackberry Server 4.1.x and Exchange 2010 - Working

With the release of official support for Exchange 2010 and BES 5.0, I thought I would have another crack at getting Exchange 2010 to work directly with BES 4.1. This is instead of using an Exchange 2007 server somewhere in the mix. I used Blackberry Professional Server in my testing, installed on Windows 2003 separate to Exchange 2010. To my surprise, I have managed to get it working - with no... [More]

Check Whether the Blackberry is BES Ready - Free

When I am working with clients and their Blackberry devices, particularly on new deployments, one of the issues I frequently have is  discovering whether the device is enabled for the BES use. It is very common for the service providers to NOT enable the Blackberry device for BES correctly. As anyone who has dealt with mobile phone provider support, when it comes to Blackberry, most of them h... [More]